Support
Contact us. We're here to help.
Questions about a package, a payment or a file? Message us — please include your account email and, for payments, the invoice number or payment reference.
Support hoursMon – Sat, 10:00 AM – 6:00 PM IST. Messages outside these hours are answered the next working day.
EmailFor invoices, refunds and anything that needs a written record. We reply as soon as we can.[email protected] →File problemsBroken link? Open the file and press “Report this file”. Missing file? Request it and our team will look for it.Request a file →SellersBuy a package from a seller in your country, or join as a reseller.See sellers →PackagesCompare Basic, Standard and Premium — daily limits, devices and access types.View packages →
Quick answers
Download not working?
The link works once and for a few minutes — press Download File again. Still stuck? Use “Report this file” on the file page or read How to download.
Paid, but no package yet?
Send us your account email and the payment reference or screenshot on WhatsApp — we activate it as soon as the payment is confirmed.
Daily limit reached?
Limits reset every day at 12:00 AM India time. Need more? Upgrade your package.
To get a faster answer, include:
- The email you log in with
- For payments: the invoice number or payment reference
- For files: the file link and what went wrong